Molehills, Mountains and Change ManagementDecember 3, 2007
 Do you think this is helpful? Much of the work we do as clinicians involves behaviour change. In a recent Health Report on Radio National, Norman Swan interviewed the American researcher Associate Professor Kent Harber. Prof Harber has done research on the affect the amount of social support and our available resources affect our perception [...] |
Intranets and dermatomesJune 19, 2007
There are some things that appear impossible to retain in ‘the fleshy tablets of the mind’. For me, that includes the map of dermatomes on the arms and legs. After 20 years, I still have to look them up each time. Safe and effective patient care can be improved by timely access to decision support [...] |
Looking Lean through Muda glassesApril 20, 2006
How much time do you spend in ‘the Red Zone’ with your patients? What is your average doorknob to doorknob time? How long since you mapped your process flows? When is your third available appointment slot? I recently attended the Institute for Health Improvement’s 7th Annual Summit on Clinical Office Improvement, held this year in [...] |
