He was a hard headed man....

“Life in the Fast Lane,
Surely make you lose your mind“

The Collins Street Medical Centre has developed a strategy that has been effective in changing their capacity to match their demand.

Why block up a 15 minute slot if all that is needed is a brief appointment for a script, a certificate, a referral or a normal result?

Andrew Knight has collected a number of variations on this idea in this article at our new sister site APCC Stories.