Managing Transitions In and Between Primary and Acute Services – A GP Perspective (pdf download) (Alternative Title - ‘Zen and the Art of Chronic Disease Management’) was presented to the Connecting Care Conference, Sydney, November 17th 2010.
A Day in the Life of the CEO of a Medicare Local : 2013April 18, 2011
July 2013: CEO’s report to the community 1st July 2011 seems like only yesterday. That was the day that North Coast Medicare Local was established, one of the first tranch of new regional Primary Health Care Organisations. These were formed by the federal government in response to the 2009 National Hospital and Health Reform Commission. [...]
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Postcard from UK – GP CommissioningApril 7, 2011
 Hein Le Roux and his wife Emma and family have recently returned from a stint in Grafton to work as GPs in the England. While here, Hein was a collaborative star, presenting his change ideas at a number of workshops. In the UK, as well as general practice, he will also be doing ‘stuff’ with [...] |
Who’s responsible for service design?April 7, 2011
We know that every system achieves exactly the results it is designed to achieve. We know that 98% of problems are caused by flawed systems, rather than by flawed people. Yet consistently the people cop the blame, not the designers. In his blog today, Seth reminds us that the system designers should have to ‘sign [...] |
Continuous Flow in General PracticeApril 4, 2011
 Efficiency and Reliability : Part Two. In Lean Thinking, Continuous Flow occurs when processes proceed without constraint. Can we eliminate bottlenecks and interruptions in the delivery of primary health care? |
Sending a Reminder to Your Future Self – MsgMe.atApril 3, 2011
Awesome Thing #282 of 1000awesomethings was ‘Sending yourself emails to do stuff in the future‘. As someone who may have forgotten an important date two years in a row, sending an email to a future me seems like a good plan. MsgMe.at is a web service that allows you to do just that in the [...] |
Fall down seven times, get up eight : The power of Japanese GambaruApril 1, 2011
Garr Reynolds has lived and taught in Japan for many years. He writes: Japanese culture and ways of thinking can not be adequately addressed in a short space, but this Japanese proverb “Nana korobi ya oki” (literally: seven falls, eight getting up) reflects an important and shared ideal. This speaks to the Japanese concept of [...] |
